New Amazon service lets delivery people into your home

Amazon Cloud Cam    
   Becca Farsace

The camera has night vision, so you can tell if it's panic room time or just your friendly neighbourhood Amazon delivery person leaving the next Mario game inside your house.

Amazon unveiled a new service today that will let its couriers deliver boxes inside your home when you're not around.

Perhaps the most frustrating thing about Amazon deliveries is not being home when the delivery shows up.

The startup cost to use the otherwise free in-home delivery system may dissuade some users.

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Here's how it works: If you select the option for "in-home delivery" when ordering your package, a delivery driver will be able to enter your home even when you're not there and drop off your package. The process will not require codes and the entire delivery will be video-recorded. Amazon Key works in two parts: choosing in-home delivery while checking out on Amazon and providing access to your home through Amazon's new Key in-home kit, which includes a smart lock provided by Kwikset or Yale and a special version of the company's new Cloud Cam security camera. You come home to find a little note stuck to your door that says, "Sorry we missed you!" Amazon Key's aim is to provide safety for customers' packages, that run the risk of being stolen when left outside on the sidewalk.

Using a list that appears on the app, the delivery person is first instructed to knock on the door or ring the doorbell.

But Amazon seems to be hoping that you won't give privacy a second thought here.

The service will launch in 37 cities on November 8 for Prime members only, and also allows them to use it to let family, friends and other services into the customer's home when needed.

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